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Make better financial decisions by using consolidated financial dashboards

Efficient Decisions Start Here: The Power of Consolidated Dashboards

Home > Portfolio Purchase Support > Reporting & Dashboarding > Efficient Decisions Start Here: The Power of Consolidated Dashboards

March 25, 2025

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In financial services, executives like you face a persistent challenge: making strategic decisions with information scattered across multiple legacy systems. This fragmentation doesn’t just create inefficiency—it directly impacts your bottom line and competitive position.

Beyond Losses Are Increasing

When financial metrics trend negatively, simply acknowledging the problem isn’t enough. Consider collections, where competition drives success. Recognizing that ‘losses are increasing’ provides no actionable intelligence. What you need is precise data showing:

  • Which customer segments are contributing most to delinquency?
  • Which collection strategies yield better results?
  • How performance varies across different products or regions
  • Where resources would generate the greatest returns

Without consolidated visibility, these insights remain hidden in disconnected data silos.

The Real Pain of Data Fragmentation

Many financial institutions struggle with two critical challenges:

  • Data Source Complexity: Years of growth, acquisitions, and system implementations create a web of disconnected data sources that don’t communicate with each other.
  • Visual Reporting Limitations: Even when data can be manually consolidated, creating effective visual reports that communicate clear insights requires specialized expertise.

Consider a regional bank we recently worked with. After acquiring several competitors, they were operating with 11 different legacy systems housing various consumer and system data. Their executives expressed frustration at not having visibility into product performance or the ability to identify emerging trends. Without proper reporting, they couldn’t effectively manage their business.

Consolidated Dashboards: Transforming Data into Decisions

Consolidated reporting isn’t merely about convenience; it fundamentally transforms how financial executives make decisions. By integrating data from various entities into a unified framework, these systems provide:

  • Clear Financial Visibility: Consolidated dashboards present a complete picture of your organization’s financial standing. This transparency builds confidence among stakeholders and supports regulatory compliance.
  • Strategic Intelligence: Combined data reveals trends and patterns that remain invisible in siloed systems. These insights enable executives to identify opportunities, adjust strategies, and allocate resources effectively.
  • Operational Streamlining: Automated data integration eliminates manual errors and frees your team from spreadsheet compilation, allowing them to focus on analysis and action.
  • Real-Time Responsiveness: When market conditions shift, waiting days or weeks for updated reports isn’t viable. Consolidated dashboards deliver current information, enabling quick course corrections.

The Collections Competitive Advantage

In collections specifically, consolidated reporting creates a distinct competitive edge. Rather than reacting to losses after they’ve accumulated, financial institutions can:

  • Segment delinquent accounts based on behavior patterns
  • Implement targeted outreach strategies for different customer types
  • Monitor performance metrics in real time
  • Adjust resource allocation based on measurable outcomes
  • Identify early warning signals before delinquencies escalate

Organizations that leverage these capabilities consistently outperform competitors who rely on generalized approaches.

Experience Makes the Difference

Technology platforms alone aren’t enough to solve complex data challenges. The most effective solutions combine powerful technology with subject matter expertise.

For the regional bank mentioned earlier, we deployed our GOBLIN enterprise data platform to consolidate its disparate data streams into one hierarchical table environment. But the technology was just the starting point. Our team of experts then:

  • Created and validated more than 90 customized reports with intuitive data visualization.
  • Established automated delivery so executives had reports available by 6 a.m. each day.
  • Implemented role-based access controls through the platform’s file share capabilities.
  • Provided ongoing support to ensure 99.9% uptime.

The result? In the words of one C-suite executive: “I now feel confident that I can review my KPIs and give instructions to my teams as opposed to worrying if what I was reviewing was actually accurate. I am back to running my business and making decisions.”

Moving Beyond Intuition to Evidence

Successful financial services organizations have traditionally blended analytical rigor with experienced judgment. While executive intuition remains valuable, top performers enhance that judgment with data-driven insights.

Consolidated dashboards don’t replace decision-makers. They augment their capabilities by providing clear, consistent, and comprehensive information. This combination of experience and evidence creates decisions that consistently yield better outcomes.

Building Your Dashboard Strategy

If you’re considering implementing or improving your dashboard reporting, start by asking these questions:

  • What decisions am I struggling to make with current data? Identify specific strategic or operational challenges that better data would help solve.
  • Who needs which information and when? Map out your key stakeholders and what metrics matter most to their roles.
  • Where is our data currently stored? Catalog your data sources, including legacy systems, CRMs, and departmental databases.
  • What metrics truly drive our business? Distinguish between vanity metrics and true performance indicators that connect to profitability.
  • How quickly do we need to respond to changing conditions? Determine your required reporting frequency based on market volatility and operational needs.

These questions help focus your dashboard development on solving real business problems rather than simply creating attractive visualizations.

Taking the Next Step

Financial executives who want to strengthen their decision-making capabilities need reporting systems that deliver actionable intelligence from their organization’s data. These systems should integrate information from across the enterprise while providing customized views relevant to each stakeholder’s responsibilities.

If you’re ready to explore how consolidated reporting can enhance your organization’s performance, click here to schedule a no-obligation conversation. Our team will discuss your specific challenges and demonstrate how integrated dashboards—backed by genuine subject matter expertise—can transform your decision-making process.

Predictive Analytics Group helps financial institutions bridge the gap between data analysis and impactful business decisions through our proprietary enterprise data platform and expert advisory services.

Managing Partner of U.S. Operations

Mr. LaRoche is a resourceful, results-oriented Executive with over 25 years of financial services experience; emphasizing collections risk management, dialer operations, MIS and reporting analytics, acquisition strategies, loss forecasting, credit policy, account management strategies, portfolio conversions, due diligence, and collections operations management. He also has over 15 years of direct risk management experience, with 3 years of collections line management experience possessing excellent analytical skills and the ability to manage diverse groups in strategies, modeling, collections, dialer operations, loss forecasting/loan loss reserve modeling, financial analysis, operations and loss avoidance.

David started his career in 1997 as a customer service representative for Travelers Bank. Since then, he has held the following senior positions:

  • Director, US Operations for Bridgeforce Consulting
  • Sr. Director and Call Center Leader for American Express
  • SVP. Collections Strategy and IT leader for Washington Mutual

Chief Risk Officer

Dale Hoops has over 25 years of experience within the financial services industry, with a focus on Risk Management, Collections, Fraud, Account Management Strategies, Loss Forecasting, stress testing, and economic analysis.

Dale started her financial services career in 1996 as a part time customer service representative and teller in a small financial center while attending the University of Richmond. Her career has included senior roles at Bank of America, Citi, and MBNA America. She has experience with multiple retail products, including consumer and commercial cards, private label and co-brand, deposits, vehicle lending, mortgage, and home equity. Her key strengths have been identifying opportunities for improvement through business analysis, strategy development, and risk governance.

In addition to her professional career, Dale has extensive leadership experience with non-profits with event planning, policy, budget, and audit management. She is a member of the Board of Directors for the Girl Scouts of the Chesapeake Bay, which serves 8,000 girls in Delaware, Maryland, and Virginia. She is the former President, Vice President, and Treasurer at a local Parent-Teacher Association, former community pillar chair for Bank of America’s LEAD for Women Delaware network, and served on the leadership team for the Field of Dreams Relay for Life event to raise funds for the American Cancer Society.

Chief Data and Analytics Officer

Mr. Ridgeway has over 30 years of experience within the financial services industry, including Risk Management, Finance, Project Management, Compliance, MIS, IT & Operations. He has held senior roles at several of the top 5 Banks, including MBNA, Wells Fargo & Citibank. Dee has expertise in Risk oversight and a wealth of knowledge in the regulatory footprint (CFPB / OCC / FRB) in financial services. He has hands-on knowledge in the strategy world with numerous credit products including: credit cards, auto lending, mortgage and home equity, and unsecured lending. Dee is a co-founder of Predictive Analytics Group, worked as a Senior Consultant for Hoops Consulting, LLC., and owned & operated Mayflower Analytics LLC.

From a Risk Management perspective, Dee has experience in portfolio management in credit underwriting and loss mitigation during several growth cycles and economic contraction periods. He understands the needs and partners well with operational risk, modeling, and loss forecasting risk functions.

Dee is a SME on risk data strategy (data architecture, data management, and systems integration) and often creates a "passable bridge" between Risk and IT that translates business needs into executable business plans.

From an MIS, reporting, and portfolio analytics perspective, Dee has a proven track record of designing portfolio reporting that meets executive and end user needs that often have been labeled the "gold standard."

CEO and Chief Strategy Officer

Mr. Hoops has over 25 years of experience within the financial services industry, including Credit Collections & Fraud Risk Management, Business Operations, Control &Compliance, Strategic Planning, Forecasting, and Marketing Analytics. He has served as a Chief Risk Officer for Barclaycard US Partnerships, a Global Scoring Head at Citibank, and a Site President for Wells Fargo Financial. Steve is a co-founder of Predictive Analytics Group and has owned & operated Hoops Consulting, LLC for the past 4 years.

Steve started his financial services career in 1993 as a part-time telemarketer while attending the University of Delaware for his Business Administration degree. Mr. Hoops has spent his 25-plus years within the industry building best-in-class operations with each company he has supported. His career has been highlighted by leading several large functions for several Tier 1 and Tier 2International Banks, including:

  • Credit Policy (CRO for $20B co-branded portfolio, Barclaycard US partnership)
  • Credit Policy (SVP for $28B retail Co-brand & Private Label portfolio, Citibank)
  • Loss Forecasting / Loan Loss Reserves ($30B Consumer portfolio, Citi-Financial)
  • Collections Risk Management ($70B Co-brand & Private label portfolios, Citibank)
  • Modeling ($30B Consumer Loan & sub-prime Mortgage portfolio, Citi-Financial)
  • Collection Operations (Head of 410 person operations center, $17B Auto, Personal Loan & Mortgage portfolio, Wells Fargo)
  • Credit Analytics (MBNA/Bank of America, Wells Fargo, Citibank)