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Navigating the Data-Driven Landscape: Why Your Business Needs a Comprehensive Analytics Solution

Home > Data Warehousing > GOBLIN > Navigating the Data-Driven Landscape: Why Your Business Needs a Comprehensive Analytics Solution

June 20, 2024

Banking

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Data Warehousing

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Fintech

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GOBLIN

Have you ever felt overwhelmed by the sheer volume of data from various sources, making it tough to make confident decisions? Without a comprehensive data-analytics platform merging predictive and prescriptive analytics to uncover meaningful insights and informed decisions might seem like a Herculean task.

Predictive Analytics: Seeing into the Future

Imagine being able to identify patterns in historical data to forecast future trends and outcomes. Predictive analytics doesn’t just offer a glimpse into the future; it provides invaluable insight across industries.

Consider how financial institutions harness predictive analytics for credit-risk modeling, customer churn predictions, fraud detection, and investment portfolio optimization. Meanwhile, healthcare companies use predictive analytics to set insurance premiums based on each customer’s risk profile while pharmaceutical firms can leverage it to predict a drug’s success likelihood, minimizing investment risks.

Prescriptive Analytics: Your Data-Driven Roadmap

Now take it a step further with prescriptive analytics. It’s like having a data-driven roadmap offering actionable recommendations for targeted marketing campaigns, dynamic pricing strategies, compliance and regulatory reporting, operational process optimization, and more.

For banks and fintech’s, prescriptive analytics could be the key to determining optimal pricing strategies for new products without sacrificing profitability or customer satisfaction. It’s about making adjustments that maintain portfolio quality and stability, based on data-driven recommendations rather than mere predictions.

Imagine Having a Unified Solution

While predictive and prescriptive analytics are powerful individually, imagine the impact of a platform that consolidates data from legacy systems, overcomes in-house analytics expertise gaps, and provides a comprehensive reporting suite with controlled access.

PAG’s GOBLIN platform is that solution. It delivers detailed performance and profitability models, robust reporting dashboards with automated delivery to executives, and prescriptive analytics functionality, including compliance reporting packages that detect violations and recommend instant changes.

Real Results and Expert Endorsements

GOBLIN users have saved an average of 30% on infrastructure costs. We’ve helped clients build advanced models for fraud detection, to improve their Anti-Money Laundering (AML) compliance, and consolidate customer data (financials, credit histories, and income details) to build predictive models to accurately assess credit risk for loan applicants. A consumer lending client, for example, used GOBLIN to optimize its credit scoring, resulting in a 22% reduction in non-performing assets.

But don’t just take our word for it. Here’s what two of our clients’ CEOs say:

  • “We’ve been really happy with the way PAG has worked with our business units and vendors to identify requirements, provide advice on different iterations, and support integration across all our stakeholders. That’s not something you see all the time – you often see people push for implementation of a cookie-cutter product. Not PAG.”
  • “Our current production reports [with GOBLIN] give me an end-to-end view of loan production and portfolio performance. The presentation through Tableau is clean and the daily updates run on time and have been consistent. The GOBLIN team has been a steward of data security, recommended best practices, and enforced proper procedures when others wanted to take shortcuts.”

Balancing Cost and Risk

You don’t have to compromise between expensive, inflexible options, and costly add-ons or cheap solutions that compromise security. The right platform offers a balanced approach delivering value while mitigating potential vulnerabilities.

Is GOBLIN the Right Platform for You?

Let’s explore If GOBLIN can transform your data analytics strategy. Are you ready to invest 60 minutes to discover how we can unlock new opportunities for growth, profitability, and competitive advantage.

Managing Partner of U.S. Operations

Mr. LaRoche is a resourceful, results-oriented Executive with over 25 years of financial services experience; emphasizing collections risk management, dialer operations, MIS and reporting analytics, acquisition strategies, loss forecasting, credit policy, account management strategies, portfolio conversions, due diligence, and collections operations management. He also has over 15 years of direct risk management experience, with 3 years of collections line management experience possessing excellent analytical skills and the ability to manage diverse groups in strategies, modeling, collections, dialer operations, loss forecasting/loan loss reserve modeling, financial analysis, operations and loss avoidance.

David started his career in 1997 as a customer service representative for Travelers Bank. Since then, he has held the following senior positions:

  • Director, US Operations for Bridgeforce Consulting
  • Sr. Director and Call Center Leader for American Express
  • SVP. Collections Strategy and IT leader for Washington Mutual

Chief Risk Officer

Dale Hoops has over 25 years of experience within the financial services industry, with a focus on Risk Management, Collections, Fraud, Account Management Strategies, Loss Forecasting, stress testing, and economic analysis.

Dale started her financial services career in 1996 as a part time customer service representative and teller in a small financial center while attending the University of Richmond. Her career has included senior roles at Bank of America, Citi, and MBNA America. She has experience with multiple retail products, including consumer and commercial cards, private label and co-brand, deposits, vehicle lending, mortgage, and home equity. Her key strengths have been identifying opportunities for improvement through business analysis, strategy development, and risk governance.

In addition to her professional career, Dale has extensive leadership experience with non-profits with event planning, policy, budget, and audit management. She is a member of the Board of Directors for the Girl Scouts of the Chesapeake Bay, which serves 8,000 girls in Delaware, Maryland, and Virginia. She is the former President, Vice President, and Treasurer at a local Parent-Teacher Association, former community pillar chair for Bank of America’s LEAD for Women Delaware network, and served on the leadership team for the Field of Dreams Relay for Life event to raise funds for the American Cancer Society.

Chief Data and Analytics Officer

Mr. Ridgeway has over 30 years of experience within the financial services industry, including Risk Management, Finance, Project Management, Compliance, MIS, IT & Operations. He has held senior roles at several of the top 5 Banks, including MBNA, Wells Fargo & Citibank. Dee has expertise in Risk oversight and a wealth of knowledge in the regulatory footprint (CFPB / OCC / FRB) in financial services. He has hands-on knowledge in the strategy world with numerous credit products including: credit cards, auto lending, mortgage and home equity, and unsecured lending. Dee is a co-founder of Predictive Analytics Group, worked as a Senior Consultant for Hoops Consulting, LLC., and owned & operated Mayflower Analytics LLC.

From a Risk Management perspective, Dee has experience in portfolio management in credit underwriting and loss mitigation during several growth cycles and economic contraction periods. He understands the needs and partners well with operational risk, modeling, and loss forecasting risk functions.

Dee is a SME on risk data strategy (data architecture, data management, and systems integration) and often creates a "passable bridge" between Risk and IT that translates business needs into executable business plans.

From an MIS, reporting, and portfolio analytics perspective, Dee has a proven track record of designing portfolio reporting that meets executive and end user needs that often have been labeled the "gold standard."

CEO and Chief Strategy Officer

Mr. Hoops has over 25 years of experience within the financial services industry, including Credit Collections & Fraud Risk Management, Business Operations, Control &Compliance, Strategic Planning, Forecasting, and Marketing Analytics. He has served as a Chief Risk Officer for Barclaycard US Partnerships, a Global Scoring Head at Citibank, and a Site President for Wells Fargo Financial. Steve is a co-founder of Predictive Analytics Group and has owned & operated Hoops Consulting, LLC for the past 4 years.

Steve started his financial services career in 1993 as a part-time telemarketer while attending the University of Delaware for his Business Administration degree. Mr. Hoops has spent his 25-plus years within the industry building best-in-class operations with each company he has supported. His career has been highlighted by leading several large functions for several Tier 1 and Tier 2International Banks, including:

  • Credit Policy (CRO for $20B co-branded portfolio, Barclaycard US partnership)
  • Credit Policy (SVP for $28B retail Co-brand & Private Label portfolio, Citibank)
  • Loss Forecasting / Loan Loss Reserves ($30B Consumer portfolio, Citi-Financial)
  • Collections Risk Management ($70B Co-brand & Private label portfolios, Citibank)
  • Modeling ($30B Consumer Loan & sub-prime Mortgage portfolio, Citi-Financial)
  • Collection Operations (Head of 410 person operations center, $17B Auto, Personal Loan & Mortgage portfolio, Wells Fargo)
  • Credit Analytics (MBNA/Bank of America, Wells Fargo, Citibank)