goblin

Predictive Analytics Group Releases Goblin 2.0 Enterprise Data Platform

Ad Hoc Analysis

,

Data Cleansing/Storage

,

Data Warehousing

,

Decision Support

,

GOBLIN

,

Reporting & Dashboards

Customer feedback leads to faster downloads, enhanced file sharing, and SOC2 certification.

NEWARK, Del.–(BUSINESS WIRE)–Predictive Analytics Group (PAG) has relaunched its GOBLIN enterprise data and analytics platform, adding new functionality based on feedback from existing customers and prospects at financial services organizations of all sizes.

“This is truly a turnkey solution based on what customers have told us they want, and we’ve given them the flexibility to scale the product to their needs.”

New functionality and service options include faster download times, enhanced file sharing platform, and SOC 2 certification. GOBLIN, which was originally released in 2018, carries a base price with the opportunity to add additional modules depending on the customer’s specific needs.

“Customers have told us they want an enterprise data platform that helps them consolidate data from multiple legacy platforms, overcome their lack of in-houseadvanced analytics experience; provide in-house reporting with the ability to control access to those reports, and offer more sophisticated segmentation opportunities,” said PAG CEO Steve Hoops. “We spent a lot of time over the past 12 months letting customers provide feedback on the product and also asking prospects who chose not to buy from us to tell us why. GOBLIN 2.0 now offers an even better customer experience in terms of prebuilt software licenses, accelerators, dedicated implementation teams, and the ability to skip the wasted cycles of learning and building.”

“The majority of our GOBLIN customers have told us they want to reduce operating costs, create enterprise efficiencies and see immediate financial impact by bringing together components of file sharing, data warehousing, and business intelligence,” said Dave LaRoche, managing partner of U.S. Operations. “This is truly a turnkey solution based on what customers have told us they want, and we’ve given them the flexibility to scale the product to their needs.”

Predictive Analytics Group helps clients cost-effectively bridge the gap between analysis and making impactful strategic or tactical decisions. Through our proprietary GOBLIN enterprise data platform, we help clients consolidate data from multiple legacy systems; overcome a lack of in-house advanced analytics experience; create a full in-house reporting suite that controls access to those reports; and identify new segmentation opportunities to improve portfolio growth and profitability. Predictive Analytics Group and GOBLIN are either registered trademarks or trademarks of Predictive Analytics Group in the United States and/or other countries.

Contacts:

Media Inquiries:
David LaRoche
(302) 588-7053
[email protected]

Managing Partner of U.S. Operations

Mr. LaRoche is a resourceful, results-oriented Executive with over 25 years of financial services experience; emphasizing collections risk management, dialer operations, MIS and reporting analytics, acquisition strategies, loss forecasting, credit policy, account management strategies, portfolio conversions, due diligence, and collections operations management. He also has over 15 years of direct risk management experience, with 3 years of collections line management experience possessing excellent analytical skills and the ability to manage diverse groups in strategies, modeling, collections, dialer operations, loss forecasting/loan loss reserve modeling, financial analysis, operations and loss avoidance.

David started his career in 1997 as a customer service representative for Travelers Bank. Since then, he has held the following senior positions:

  • Director, US Operations for Bridgeforce Consulting
  • Sr. Director and Call Center Leader for American Express
  • SVP. Collections Strategy and IT leader for Washington Mutual

Chief Risk Officer

Dale Hoops has over 25 years of experience within the financial services industry, with a focus on Risk Management, Collections, Fraud, Account Management Strategies, Loss Forecasting, stress testing, and economic analysis.

Dale started her financial services career in 1996 as a part time customer service representative and teller in a small financial center while attending the University of Richmond. Her career has included senior roles at Bank of America, Citi, and MBNA America. She has experience with multiple retail products, including consumer and commercial cards, private label and co-brand, deposits, vehicle lending, mortgage, and home equity. Her key strengths have been identifying opportunities for improvement through business analysis, strategy development, and risk governance.

In addition to her professional career, Dale has extensive leadership experience with non-profits with event planning, policy, budget, and audit management. She is a member of the Board of Directors for the Girl Scouts of the Chesapeake Bay, which serves 8,000 girls in Delaware, Maryland, and Virginia. She is the former President, Vice President, and Treasurer at a local Parent-Teacher Association, former community pillar chair for Bank of America’s LEAD for Women Delaware network, and served on the leadership team for the Field of Dreams Relay for Life event to raise funds for the American Cancer Society.

Chief Data and Analytics Officer

Mr. Ridgeway has over 30 years of experience within the financial services industry, including Risk Management, Finance, Project Management, Compliance, MIS, IT & Operations. He has held senior roles at several of the top 5 Banks, including MBNA, Wells Fargo & Citibank. Dee has expertise in Risk oversight and a wealth of knowledge in the regulatory footprint (CFPB / OCC / FRB) in financial services. He has hands-on knowledge in the strategy world with numerous credit products including: credit cards, auto lending, mortgage and home equity, and unsecured lending. Dee is a co-founder of Predictive Analytics Group, worked as a Senior Consultant for Hoops Consulting, LLC., and owned & operated Mayflower Analytics LLC.

From a Risk Management perspective, Dee has experience in portfolio management in credit underwriting and loss mitigation during several growth cycles and economic contraction periods. He understands the needs and partners well with operational risk, modeling, and loss forecasting risk functions.

Dee is a SME on risk data strategy (data architecture, data management, and systems integration) and often creates a "passable bridge" between Risk and IT that translates business needs into executable business plans.

From an MIS, reporting, and portfolio analytics perspective, Dee has a proven track record of designing portfolio reporting that meets executive and end user needs that often have been labeled the "gold standard."

CEO and Chief Strategy Officer

Mr. Hoops has over 25 years of experience within the financial services industry, including Credit Collections & Fraud Risk Management, Business Operations, Control &Compliance, Strategic Planning, Forecasting, and Marketing Analytics. He has served as a Chief Risk Officer for Barclaycard US Partnerships, a Global Scoring Head at Citibank, and a Site President for Wells Fargo Financial. Steve is a co-founder of Predictive Analytics Group and has owned & operated Hoops Consulting, LLC for the past 4 years.

Steve started his financial services career in 1993 as a part-time telemarketer while attending the University of Delaware for his Business Administration degree. Mr. Hoops has spent his 25-plus years within the industry building best-in-class operations with each company he has supported. His career has been highlighted by leading several large functions for several Tier 1 and Tier 2International Banks, including:

  • Credit Policy (CRO for $20B co-branded portfolio, Barclaycard US partnership)
  • Credit Policy (SVP for $28B retail Co-brand & Private Label portfolio, Citibank)
  • Loss Forecasting / Loan Loss Reserves ($30B Consumer portfolio, Citi-Financial)
  • Collections Risk Management ($70B Co-brand & Private label portfolios, Citibank)
  • Modeling ($30B Consumer Loan & sub-prime Mortgage portfolio, Citi-Financial)
  • Collection Operations (Head of 410 person operations center, $17B Auto, Personal Loan & Mortgage portfolio, Wells Fargo)
  • Credit Analytics (MBNA/Bank of America, Wells Fargo, Citibank)